Elements and Performance Criteria
- Develop knowledge of swimming pool and spa products and services.
- Swimming pool and spa product and service knowledge is sourced and updated in line with enterprise.
- Swimming pool and spa product and service knowledge is shared with other staff as required in line with enterprise requirements.
- Comparisons between swimming pool and spa products and services are researched in line with enterprise procedures.
- Information on competitors’ product and service range and pricing structure is researched in line with enterprise procedures.